1. Agreement and eligibility
By accessing OriginatorOS, you agree to these Terms and our Privacy Policy. You must be legally able to enter a binding agreement and, when acting for an organization, authorized to bind that organization. Paid platform use may also be governed by an order form or other written agreement; that agreement controls if it conflicts with these Terms.
2. The service
OriginatorOS provides mortgage-production software, including customer relationship management, task and pipeline tools, communications, integrations, analytics, content assistance, and coaching features. OriginatorOS is a technology provider, not a lender, mortgage broker, credit reporting agency, law firm, or financial adviser. Platform outputs do not constitute lending, legal, compliance, or financial advice.
3. Accounts and acceptable use
You are responsible for account credentials, authorized users, information submitted through your account, and activity occurring under your account. You may not misuse the service; gain unauthorized access; disrupt security; introduce malicious code; infringe rights; send unlawful, deceptive, or unsolicited communications; or use the service in violation of applicable lending, privacy, telemarketing, consumer-protection, or communications laws.
4. Customer responsibilities
Customers remain responsible for their mortgage activities, disclosures, licensing, records, marketing, communications, consumer permissions, and regulatory compliance. A customer using messaging features must identify itself accurately, obtain and document legally sufficient consent for each messaging use case, honor opt-outs promptly, and register its messaging brand and campaign when required. OriginatorOS does not supply consent on a customer’s behalf.
5. Third-party services
OriginatorOS may connect with third-party services. Their terms, availability, security, and data practices are controlled by their providers. We are not responsible for third-party services and may change or discontinue integrations.
6. Intellectual property
OriginatorOS and its software, design, branding, and content are owned by OriginatorOS Technologies LLC or its licensors. Except for the limited right to use the service under an applicable agreement, no rights are transferred. Customers retain rights in their data and grant us the limited rights necessary to provide and improve the service.
7. Availability and disclaimers
The service is provided on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee uninterrupted operation, error-free output, delivery of any communication, regulatory compliance, or any particular business or lending result.
8. Limitation of liability
To the fullest extent permitted by law, OriginatorOS Technologies LLC and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or opportunities. Additional limitations may appear in the applicable customer agreement.
9. Suspension and termination
We may suspend or terminate access for breach, security risk, unlawful use, nonpayment, or as permitted by an applicable agreement. Provisions that by their nature should survive will survive termination.
10. Governing law
These Terms are governed by Texas law, without regard to conflict-of-law rules. Subject to any controlling customer agreement, disputes will be brought in the state or federal courts located in Dallas County, Texas.
11. Contact
Questions may be sent to support@originatoros.ai or mailed to OriginatorOS Technologies LLC, 405 N Ervay Street, Unit 2712, Dallas, Texas 75201.